{"id":41706,"date":"2023-01-24T08:52:32","date_gmt":"2023-01-24T07:52:32","guid":{"rendered":"https:\/\/www.ibizalowcost.com\/it\/?page_id=41706"},"modified":"2026-05-28T16:51:09","modified_gmt":"2026-05-28T14:51:09","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.ibizalowcost.com\/faq","title":{"rendered":"Faq"},"content":{"rendered":"<section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-tabs layout_hor style_default switch_click has_scrolling\" style=\"--sections-title-size:1em\"><div class=\"w-tabs-list items_2 align_center\"><div class=\"w-tabs-list-h\"><button class=\"w-tabs-item active\" aria-controls=\"content-w8a3\" aria-expanded=\"false\"><span class=\"w-tabs-item-title\">Apartments<\/span><\/button><button class=\"w-tabs-item\" aria-controls=\"content-k615\" aria-expanded=\"false\"><span class=\"w-tabs-item-title\">Villas<\/span><\/button><\/div><\/div><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section active\" id=\"w8a3\"><button class=\"w-tabs-section-header active\" aria-controls=\"content-w8a3\" aria-expanded=\"true\"><div class=\"w-tabs-section-title\">Apartments<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-w8a3\"><div class=\"w-tabs-section-content-h i-cf\"><section class=\"l-section wpb_row height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"cac7\"><button class=\"w-tabs-section-header\" aria-controls=\"content-cac7\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How can the advance payment be made?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-cac7\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>For payment of the advance to confirm the chosen estimate we accept the following payment methods: bank transfer, credit card (for Visa and Mastercard +3%, for America Express +4%); PayPal (+3.5%).<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"zc12\"><button class=\"w-tabs-section-header\" aria-controls=\"content-zc12\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How can the balance be paid?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-zc12\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>The balance of the holiday can be paid in two ways, depending on the type of flat chosen: in cash on delivery of the keys or by bank transfer at least 15 days before departure.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"md38\"><button class=\"w-tabs-section-header\" aria-controls=\"content-md38\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What does the customer receive after making the payment?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-md38\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Before the deposit is paid, the customer will receive a confirmation email containing the code of his booking, all the details of the chosen quote and the details for making the deposit payment; within 48 hours of receiving the credit, our administrative office will send the travel document (booking confirmation) containing all the details of the property booked to the customer&#8217;s email.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"se7b\"><button class=\"w-tabs-section-header\" aria-controls=\"content-se7b\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How does the handing over of keys in Ibiza take place?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-se7b\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>On the island we have a dedicated staff member who is responsible for welcoming guests from the moment they arrive at the flat and throughout their stay. Approximately 48 hours prior to departure, the name and mobile phone number of the check-in operator will be communicated; the operator will be waiting for guests at the building where the booked flat is located.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"xfa8\"><button class=\"w-tabs-section-header\" aria-controls=\"content-xfa8\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Is a security deposit required at check-in?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-xfa8\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>We require a security deposit to guarantee the flat.You can pay this amount by cash card, credit card, debit card or PostePay, not in cash. The full amount will be returned after a thorough check-out if no damage is found or extra cleaning is needed. Normally, cancellation times are no longer than 3 to 4 working days.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"y0cd\"><button class=\"w-tabs-section-header\" aria-controls=\"content-y0cd\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Is an extra payment required for evening check-in?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-y0cd\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Yes, for all accommodations that do not have a reception, an extra fee of 30 euro is required for handing over the keys between 9pm and midnight and 50 euro after midnight.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"u22f\"><button class=\"w-tabs-section-header\" aria-controls=\"content-u22f\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Is final cleaning included in the price?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-u22f\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>All prices quoted are with final cleaning included.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"q342\"><button class=\"w-tabs-section-header\" aria-controls=\"content-q342\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Is a mid-week cleaning service included?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-q342\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>No mid-week cleaning service is included, unless expressly agreed with the guest during the quotation phase. The mid-week service is to be considered as an extra.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"f44d\"><button class=\"w-tabs-section-header\" aria-controls=\"content-f44d\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Are sheets and towels provided in the flat?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-f44d\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>In all our flats we offer bed linen and towels for all our guests. Beach towels are not provided in the apartments.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"t572\"><button class=\"w-tabs-section-header\" aria-controls=\"content-t572\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Is the flat equipped with all kitchen utensils?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-t572\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>All flats are equipped with a full kitchen and all necessary utensils: pots and pans, a set of plates and cutlery, glasses, a mocha or coffee machine.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"c6aa\"><button class=\"w-tabs-section-header\" aria-controls=\"content-c6aa\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Are the apartments equipped with shampoo, shower foam, toilet paper and a hairdryer?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-c6aa\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>In all our flats we offer a small welcome set with shampoo, shower foam and toilet paper for the first 24 hours. All flats also have a hairdryer.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"z7d7\"><button class=\"w-tabs-section-header\" aria-controls=\"content-z7d7\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How many copies of keys will be handed over at check-in?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-z7d7\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Normally 2 sets of keys are handed out and must be returned at check-out. In the event of loss, a fee of between 50 and 100 euros will be charged for changing the locks; this varies depending on the flat chosen.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"x8c6\"><button class=\"w-tabs-section-header\" aria-controls=\"content-x8c6\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Com\u2019\u00e8 possibile raggiungere l\u2019appartamento dall\u2019aeroporto?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-x8c6\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Dopo la conferma inviamo ai nostri clienti tutte le informazioni necessarie per raggiungere l\u2019appartamento con la maggiore facilit\u00e0 possibile; sull\u2019isola di Ibiza il servizio taxi \u00e8 efficiente ed economico e la fermata in aeroporto \u00e8 subito fuori l\u2019uscita principale.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"o9bf\"><button class=\"w-tabs-section-header\" aria-controls=\"content-o9bf\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Gli appartamenti dispongono di parcheggio privato per chi volesse noleggiare un\u2019auto?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-o9bf\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Non tutti i nostri appartamenti purtroppo dispongono di parcheggi privati gratuiti. I nostri assistenti potranno indirizzarvi a seconda dell\u2019appartamento scelto presso parcheggi pubblici gratuiti o a pagamento, nel caso non fosse disponibile uno stazionamento privato.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"iaca\"><button class=\"w-tabs-section-header\" aria-controls=\"content-iaca\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">\u00c8 previsto un servizio di assistenza in loco 24 ore su 24?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-iaca\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>In caso di necessit\u00e0 o urgenze, il nostro personale presente sull\u2019isola \u00e8 sempre reperibile, 24 ore su 24.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"zbaf\"><button class=\"w-tabs-section-header\" aria-controls=\"content-zbaf\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">\u00c8 sicuro prenotare con Ibizalowcost.com?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-zbaf\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Ibizalowcost \u00e8 un tour operator con esperienza pluriennale nel settore. In fondo ad ogni pagina del sito internet trovate tutti i nostri riferimenti legali e fiscali.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"bd43\"><button class=\"w-tabs-section-header\" aria-controls=\"content-bd43\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Avete una pagina social dove poter visualizzare le recensioni dei vostri clienti?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-bd43\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Su Facebook abbiamo una pagina aziendale con oltre 50 mila iscritti e centinaia di feedback dei nostri clienti con un rate di reviews 5 stelle, per leggerle clicca qui (fare collegamento ipertestuale a questo link https:\/\/www.facebook.com\/official.page.ibizalowcost\/reviews\/).<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n<\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"k615\"><button class=\"w-tabs-section-header\" aria-controls=\"content-k615\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Villas<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-k615\"><div class=\"w-tabs-section-content-h i-cf\"><section class=\"l-section wpb_row height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"u7c3\"><button class=\"w-tabs-section-header\" aria-controls=\"content-u7c3\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How can the advance payment be made?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-u7c3\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>For payment of the advance to confirm the estimate we accept the following payment methods: bank transfer, credit card (for Visa and Mastercard +3%, for America Express +4%); PayPal (+3.5%).<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"q8bd\"><button class=\"w-tabs-section-header\" aria-controls=\"content-q8bd\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How can the balance be settled?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-q8bd\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>The balance can be paid in cash on delivery of the keys in Ibiza or by bank transfer at least 15 days before departure.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"a9e8\"><button class=\"w-tabs-section-header\" aria-controls=\"content-a9e8\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What does the client receive after making the payment?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-a9e8\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Prior to payment of the deposit, the client will receive a confirmation email containing the code of their reservation, all the details of the quote chosen and the details for making the deposit payment; within 48 hours of receiving the credit, our administration department will send the travel document (booking confirmation) containing all the details of the property booked to the client&#8217;s email.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"sb0c\"><button class=\"w-tabs-section-header\" aria-controls=\"content-sb0c\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How does the handing over of keys in Ibiza take place?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-sb0c\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>On the island we have a dedicated staff member who is responsible for welcoming guests from the moment they arrive at the flat and throughout their stay. Approximately 48 hours prior to departure, the name and mobile phone number of the check-in operator will be communicated; the operator will be waiting for guests at the building where the booked flat is located.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"zc3c\"><button class=\"w-tabs-section-header\" aria-controls=\"content-zc3c\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Is a security deposit required at check-in?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-zc3c\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Yes, we require a security deposit to guarantee the villa. You can pay this amount by credit or debit card, not in cash. The full amount will be returned after a thorough check-out if no damage is found or extra cleaning is needed. Normally the cancellation time does not take longer than 3 or 4 working days.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"jd6f\"><button class=\"w-tabs-section-header\" aria-controls=\"content-jd6f\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Is an extra payment required for late check-ins?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-jd6f\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Yes, for all check-ins made after 9 p.m., a payment of 100 euros is required, to be paid directly to the operator handing over the keys.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"lea9\"><button class=\"w-tabs-section-header\" aria-controls=\"content-lea9\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Is final cleaning included in the price?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-lea9\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>All prices quoted are with final cleaning included.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"nfd4\"><button class=\"w-tabs-section-header\" aria-controls=\"content-nfd4\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">All prices quoted are with final cleaning included.<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-nfd4\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>It depends on the type of property, and when they are included they are expressly indicated in the quote.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"q0f7\"><button class=\"w-tabs-section-header\" aria-controls=\"content-q0f7\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Are bed linen and towels provided in the villa?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-q0f7\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>In ala our villas we offer sets of linen and towels for all our guests. We do not provide beach towels.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"m211\"><button class=\"w-tabs-section-header\" aria-controls=\"content-m211\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How many copies of the keys will we be given at check-in?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-m211\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Normally 2 sets of keys are handed out and must be returned at check-out. In case of loss, a fee of 50 to 100 euro will be charged for changing the lock<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"i2ea\"><button class=\"w-tabs-section-header\" aria-controls=\"content-i2ea\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Is 24-hour on-site assistance provided?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-i2ea\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>In case of need or emergencies, the House Manager in charge of the villa is on call 24 hours a day.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"f406\"><button class=\"w-tabs-section-header\" aria-controls=\"content-f406\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Do you offer a 24-hour security service?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-f406\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Depending on the needs of our guests, we offer a security service; this service is not included in the price and should therefore be considered as an extra.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"u532\"><button class=\"w-tabs-section-header\" aria-controls=\"content-u532\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Is luggage storage available in case of early arrival before check-in time?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-u532\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Yes, we offer our customers the possibility of leaving their luggage free of charge in our office located just a few minutes from the airport.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"x648\"><button class=\"w-tabs-section-header\" aria-controls=\"content-x648\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What additional charges need to be considered?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-x648\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>When booking, we inform you in detail about the total amount to be paid and any additional charges to be paid locally, such as tourist tax, which must be paid in cash upon check-in and is equivalent to 2.20 euro per night per guest.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"t770\"><button class=\"w-tabs-section-header\" aria-controls=\"content-t770\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">From what age is it compulsory to pay the tourist tax?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-t770\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>From the age of 16 it is compulsory to pay the tourist tax.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"a89f\"><button class=\"w-tabs-section-header\" aria-controls=\"content-a89f\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">From the age of 16 it is compulsory to pay the tourist tax.<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-a89f\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>From the age of 16 it is compulsory to pay the tourist tax.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"z9ad\"><button class=\"w-tabs-section-header\" aria-controls=\"content-z9ad\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Does the villa have electronic equipment such as speakers\/Bluetooth speakers?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-z9ad\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Most of our villas have electronic music equipment. However, it is not possible to organise parties in the villa and it is absolutely forbidden to play music after 10pm; we ask all our guests to respect the rules of the villa and the neighbourhood to avoid costly fines and complaints to the police.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"jab2\"><button class=\"w-tabs-section-header\" aria-controls=\"content-jab2\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Is it possible to book a transfer during our stay?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-jab2\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Yes, it is possible. When you book, we will put you in touch with our concierge service, who will explain all the services we have available.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"bbc9\"><button class=\"w-tabs-section-header\" aria-controls=\"content-bbc9\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How can I get to the villa from the airport?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-bbc9\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Once the booking is confirmed we will send our clients all the information they need to reach the villa as easily as possible; on the island of Ibiza the taxi service is efficient and cheap and the stop at the airport is just outside the main exit. There is always the possibility of private transfers for a fee for those interested.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"ApartmentsVillasApartmentsHow can the advance payment be made?For payment of the advance to confirm the chosen estimate we accept the following payment methods: bank transfer, credit card (for Visa and Mastercard +3%, for America Express +4%); PayPal (+3.5%). How can the balance be paid?The balance of the holiday can be paid in two ways, depending on...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-41706","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.ibizalowcost.com\/wp-json\/wp\/v2\/pages\/41706","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ibizalowcost.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ibizalowcost.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ibizalowcost.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ibizalowcost.com\/wp-json\/wp\/v2\/comments?post=41706"}],"version-history":[{"count":7,"href":"https:\/\/www.ibizalowcost.com\/wp-json\/wp\/v2\/pages\/41706\/revisions"}],"predecessor-version":[{"id":42707,"href":"https:\/\/www.ibizalowcost.com\/wp-json\/wp\/v2\/pages\/41706\/revisions\/42707"}],"wp:attachment":[{"href":"https:\/\/www.ibizalowcost.com\/wp-json\/wp\/v2\/media?parent=41706"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}